The highest security standards possible
All personal data we send or receive is encrypted in accordance with the Payment Card Industry Data Security Standards (PCI-DSS Level 1). In addition, a dedicated risk-management team and a complex security system monitor all operations and transactions in real-time, 24/7.
Your account and all transactions are protected by two-step authentication. Every time you sign in to your account or make transfers, a code is sent to your phone or generated by the GateКeeper app to authorise the operation.
The GateKeeper app
The GateKeeper is a mobile application, designed by us as a convenient alternative to the SMS verification. It is perfectly suited for travellers and users with no regular internet access as it requires no internet or cellular connectivity. Simply enter the code generated by the app and enjoy safe access to your account, wherever you are.
Card security in your hands
With the simple press of a button you can protect your card by, instantly locking it or by blocking ATM, POS and online transactions via the app.
And you’ll always be in the know by keeping up-to-date with each and every account transaction through push or SMS notifications.
Top questions and answers
How does LeuPay protect my login credentials?
All sensitive information is transmitted through a secure SSL-encrypted connection and is processed in our data centre without ever being shared with third-parties.
What if I forget my GateKeeper password?
Simply contact our Customer Support and they will have you back up and running in no time.
What to do if I’ve entered 3 times a wrong password and my account got blocked?
If you enter a wrong password 3 times, your account will be temporarily blocked for security reasons. It will be automatically unblocked in 15 minutes. If you need immediate access, please contact us on 0044 20 3129 0935.