LeuPay Multi-Currency Account

An all-in-one solution for your payment operations

  • Open accounts in multiple currencies
  • Get a FREE IBAN for every account
  • Optimize your financial operations
  • Manage your funds in an easy and convenient way
Join LeuPay
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LeuPay Prepaid Card

Safe and secure solution better than carrying cash

  • Instant access to your e-money
  • Make purchase at stores and online
  • Withdraw cash at ATMs worldwide

...anywhere MasterCard™ is accepted

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LeuPay Wallet

Digital wallet for modern people

  • Pay with your mobile at POS terminals
  • Withdraw cash from your wallet balance at ATMs
  • Send and receive money instantly without any fee

Android app iOS app

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LeuPay Account available 24/7/365

Use your funds no matter the place or time

  • Instant money transfers to mobile phone or e-mail
  • Transfer or receive money from bank accounts
  • Withdraw cash at ATM with LeuPay Prepaid Card
  • Buy online or at Merchants accepting MasterCard or VISA
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LeuPay Business Account - The best solution for your funds and payments!

Comes with a Free IBAN and much more:

  • Accept payments from all over the world
  • Transfer money to any LeuPay Account or bank account
  • Always be in control with LeuPay Account security settings

Create your Business LeuPay Account for FREE. No annual or maintenance fees.

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LeuPay PERFECT solution for payrolls

  • Significantly reduces payroll costs
  • Streamline payroll processes
  • Comply with maritime regulations
  • Protect employees and provide a convenient and flexible way to pay employees
Apply for LeuPay Business Account
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LeuPay Card

a safe and secure solution that is as convenient as carrying cash

  • Instant access to money in your LeuPay Account
  • Make purchase at stores and online
  • Withdraw cash at ATMs worldwide
  • Advanced security with CHIP & PIN technology
  • ...anywhere MasterCard™ is accepted
Order
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Boost Your Sales

  • A business with a clear vision of the future cannot ignore the advantages of accepting card payments!
  • Grow your business and expand your customer reach!
  • Get our ready-to-use solution LeuPay and increase your opportunities to sell more!
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Free Card

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Open online banking at your control and at your ease.

An innovative, technology-based approach to banking empowering you to manage your finances and payments by yourself.

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Simple, rapid and handy payment services

Accessible online, fast and easy way to send and receive payments in different currencies worldwide

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Intuitive, user-friendly and modern financial services

  • Designed to answer corporate payment and financial needs.
  • Smart platform for financial and payment operations
  • Variety of payment options: cards, IBANs, internal transfers and many more
  • Highest-grade security
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Let’s meet at Mobile World Congress Barcelona, 22-26 Feb!

We'd love to talk with you and discuss our newest features and improvements.

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Visit us Hall 7 stand 7E31.

Visit us at

Seatrade Cruise Med Trade Fair

Tenerife /21-23 September 2016/

Learn how to improve your business with LeuPay Payroll solution specifically designed for marine companies and ship operators

Book an Appointment
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Try our brand-new Top-up service in LeuPay!

  • recharge any prepaid mobile phone
  • buy credit for Internet, TV, etc.
  • send money to your family’s and friends’ phones

Check how easy Top-up is! Recharge is instant!

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Frequently Asked Questions

Security

Q: What if I lose my phone and somebody gets access to my LeuPay App?

A:

The access to your LeuPay app is protected with an application password, which you are required to set up immediately after installing the app. LeuPay mobile app can not be opened without the application password. Even if somebody has access to your mobile, he/she can not open the app without this password.
Nevertheless, for higher grade protection, in cases of loss or theft of your mobile, you can log in to your LeuPay account and:

  • change your log in credentials - log in e-mail and password. To change your log in credentials, go to menu Profile → My user details;
  • block your account in order to obstruct all operations, including change in login credentials and mobile number. To block your account from the account home screen, go to My account status and press the "Block" button.

Q: What if I forget my GateKeeper password?

A:

If you forget your GateKeeper password and the authentication method you have chosen for your LeuPay account is via mobile app GateKeeper, you have to contact our Customer Support.

Q: Is my LeuPay account Fraud protected?

A:

LeuPay constantly works to provide you with bank grade online and fraud protection. As a part of our measures to keep your personal data, payment credentials and financial information safe, we maintain self-selected passwords and log in details, client account access and operations verification with SMS or mobile app GateKeeper, Secure Sockets Layer (SSL) technology for secured transmissions online, automatic log-out from your account and many other security measures.
LeuPay protects you from fraud by requiring pre-transaction and financial operations verification by SMS codes or by unique codes generated by the GateKeeper mobile app. Additionally, your account is constantly monitored by our team for irregular account activities and suspicious operations. We also provide you with the option to block your LeuPay account and then activate it yourself, any time you have doubts about its security.

Q: What data does LeuPay store for my transactions?

A:

For all your transactions we keep a full record of the transfer details, including beneficiary details (beneficiary name, beneficiary IBAN/account number), beneficiary bank details (bank name, BIC/SWIFT, country), transfer details (transaction reference, account number, account name, reference line, fee, user, execution name etc.), transaction details (transaction reference, account number, account name, account number etc.). With the details of your transactions, which we keep and provide in your account you can keep a full track of all your operations and in cases of transfer inaccuracies, mistakes, fraudulent activities request a reversal of transactions.

Q: How does LeuPay protect my payment credentials?

A:

Your payment credentials and all sensitive transaction data are encrypted and protected throughout our website with Secure Sockets Layer (SSL) technology.

Q: I have entered 3 times wrong password and my account got blocked. What should I do?

A:

After you enter your LeuPay account password three times incorrectly, the account is temporarily blocked for security reasons. After a period of 15 minutes your account will be automatically unblocked and you will be able to log in. In case you need to get access to your account immediately after you blocked it, please contact our Customer Support at 0700 13 444.

Q: Does LeuPay Card requires 3-D Secure?

A:

Presently, LeuPay cards do not require 3-D Security code.

International Regulations

This information is intended to help you understand Automatic Exchange of Information (AEI) regime concerning the automatic exchange of financial account information with foreign jurisdictions.

This regime is known as the Common Reporting Standard (CRS). CRS contains the common due diligence procedures on how tax-related information is exchanged between financial institutions in certain countries. It sets out the rules and the reporting for automatic exchange of financial information.

Those regulations require all EEA financial institutions, including Satabank p.l.c., to report automatically clients and account information to the tax authorities.

AUTOMATIC EXCHANGE OF INFORMATION (AEI)

Q: What is AEI?

A:

Beginning on January 1, 2017, the Automatic Exchange of Information (AEI) will be implemented in Europe, with a first submission of information by April 2017 and first exchange of data between the tax authorities of all EEA participating countries in September, 2017. All EEA countries will apply the AEI from 2017, while some countries, like Switzerland, Austria and others will make the first exchange in 2018. To see this list of more than 100 participating countries and their first exchange of tax information, please check https://www.oecd.org/tax/automatic-exchange/crs-implementation-and-assistance/crs-by-jurisdiction/#d.en.345489 In the wake of the financial crisis, the G20 had an increased interest in establishing a global standard, which in September 2013 led to a formal request to the Organization of Economic Cooperation and Development (OECD) to develop a common reporting standard as part of the global effort to combat tax evasion. Under this standard, participating countries commit to the bilateral exchange of information relating to the financial accounts, including bank accounts, e-money accounts and current accounts, of individuals and entities that hold assets in a country outside their tax residency on the basis of bilateral or multilateral agreements. The EU accepted the Council Directive 2014/107/EU of 9 December 2014 amending Directive 2011/16/EU as regards mandatory automatic exchange of information in the field of taxation. The Directive extended the cooperation between EU tax authorities to automatic exchange of financial account information and effectively incorporated the Standard for Automatic Exchange of Financial Information in Tax Matters (Common Reporting Standard). Those regulations require all EEA financial institutions, including Satabank p.l.c., to carry out due diligence procedures and to report automatically clients and account information to the tax authorities.

Q: Which information will be exchanged?

A:

For “reportable accounts” of Satabank p.l.c. – the accounts of individuals or entities that are tax residents of a Participating Jurisdiction other than Malta, the following information will be automatically reported: identifying information (e.g. name, taxpayer identification number, date of birth, tax residency), as well as financial account information (e.g. account number, account balance as of the end of the previous year, gross earnings). The term “reportable account” means an account held by one or more reportable persons (meaning individuals or entities) or held by a passive non-financial entity with one or more controlling persons that are reportable persons, provided they have been identified as such pursuant to the due diligence procedures. All EU and EEA financial institutions are required to report the above information to their local tax authorities on an annual basis for all clients who qualify as reportable persons. The local tax authorities will then exchange the information with the tax authorities of the client’s jurisdiction of residence for tax purposes. To determine the status of a reportable account we may request documents from you or send you a declaration to fill. Please be assured that client confidentiality remains key and that all data will be exchanged using secure processes and procedures, and will only be used for tax purposes.

Q: How is Satabank p.l.c. supporting its clients?

A:

At Satabank p.l.c. we will make every effort to implement the AEI in a way that is as customer friendly and transparent as possible. We hereby inform you that the first reporting is scheduled for April 2017 for the accounts balances as of 31st of December 2016. We will inform you about the specific data to be reported regarding your account before the effective reporting takes place, in the first half of 2017.

Common Reporting Standard (CRS)

Q: What is CRS?

A:

CRS (Common Reporting Standard) contains the common due diligence procedures on how tax-related information is exchanged between financial institutions in certain countries. It sets out the rules and the reporting for automatic exchange of financial information.

Not all countries have adopted the CRS, but we expect them to do so in the near future. In this regard, Satabank p.l.c. can review the circumstances around account holders or legal entities who are yet not in CRS jurisdiction.

Q: Who will be affected by CRS?

A:

The measures and the rules set out in CRS apply to any private individual or legal entity, residing in any participating CRS jurisdiction. However, it is mostly applicable to accounts of foreign tax residents.
CRS is applicable to our clients, who are tax residents of a country different from Malta, such as all EEA countries and others, which start the exchange of tax information in 2017.

Q: What are we required to do under the CRS?

A:

To implement CRS SATABANK should:

  1. Identify account holders (new and existing) who are likely to be residents for tax purposes in another country..
      For individual customers, the criteria are as follows:
    • Being a resident of another country
    • Physical or mailing address in another country (post office box and care of address (c/o) included)
    • One or more telephone numbers in another country and no phone number in the country of residence of the reporting
    • Power of attorney or signatory authority granted to a person with a physical or mailing address (including post office or c/o address) in another country
    • Standing instructions issued from a SATABANK account (other than a current or savings account) to an account in another country
      For legal entities, the criteria include the following:
    • The country of incorporation or residence is another country
    • Current physical or mailing address (including post office box or c/o address) in another country
  2. Report information to the local tax authorities
      The details that we are required to provide are related to:
    • The account holder identity
    • The account number
    • The year-end account balance
    • The income (interest, dividends, gross proceeds, etc.)

Personal Information Protection

Satabank p.l.c., registered as a Maltese financial institution collects and processes personal data in relation to the financial accounts of the Clients, reportable under FATCA and the CRS. This personal data could be reported by Satabank p.l.c. to the Maltese Inland Revenue Department (IRD) and the latter could report this information to the tax authorities of the participating jurisdictions to the Automatic exchange of information mechanism.

Do you need more information on the new measures and what they mean for you?

Satabank P.L.C. with registration number C66993, SWIFT/BIC: STBAMTMT, Malta is credit institution licensed by the Malta Financial Services Authority under the Banking Act (1994)

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