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Stored cards

I can’t store my debit/credit card to my LeuPay account. What should I do?

In order to successfully add and store a debit/credit card to your LeuPay account, please make sure that you have entered correct information in all required fields.

Please note, that you will not be able to store a debit/credit card to your LeuPay account in the following cases:

There’s incorrect information entered or there are empty fields. Please make sure that you enter your correct card details.

Your card type is not supported. You can link only cards with the logo of MasterCard, Maestro, VISA, Visa Electron and VPAY.

Your card is already linked to another LeuPay account.

You have exceeded the limit for maximum allowed number of stored cards to your LeuPay account.

If none of the above applies, please contact Customer Support.

Where can I see the verification code when verifying a stored card?

You can find the verification code in the statement from your bank. The code will appear in the transaction description. The transaction description will have the following content “LEUPAY.EU CODE****”.

How can I delete a stored card from my LeuPay account?

To delete a stored card from your LeuPay account, log in, go to Profile → Wallet details → Stored Card and delete the card you wish to remove from your LeuPay account.

How can I delete a stored card from my LeuPay account?

To delete a stored card from your LeuPay account, log in, go to Profile → Wallet details → Stored Card and delete the card you wish to remove from your LeuPay account.

Can I store one and the same credit/debit card to more than one LeuPay accounts?

One credit/debit card can be linked to one LeuPay account only.

How many cards can I store in my LeuPay account?

If you have a LeuPay Basic Account, the maximum allowed number of stored cards is 2.
If your account is LeuPay Standard, the maximum allowed number of stored cards is 5.

Can’t find what you are looking for? Get in touch!

Write our support officers at hello@leupay.eu or call 0044 20 3129 0935