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Gatekeeper Mobile App

What is GateKeeper Mobile App?

GateKeeper Mobile App allows you to generate and use unique verification codes for access to your LeuPay account and for verification of all your operations, directly in your smartphone. GateKeeper codes are unique numerical combinations used to authenticate certain operations like log ins, money transfers, change of details, etc. The application is an alternative to the SMS verification and is free to download and use.

How can I switch my authentication method from SMS to GateKeeper Mobile App?

To switch your authentication method from SMS to GateKeeper mobile app, simply log in to your LeuPay Account, go to Profile → Мy User details → Authentication method, choose via Mobile App (GateKeeper) and follow the instructions.

Can I switch back my authentication method from GateKeeper Mobile App to SMS?

You can switch back your authentication method from GateKeeper Mobile App to SMS at any time. Simply log in to your LeuPay Account, go to Profile → Мy User details → Authentication method, choose via SMS and follow the instructions.

I have deleted my LeuPay account from the GateKeeper Mobile App and can’t log in to my LeuPay Account? What should I do?

If you have deleted your LeuPay account from the GateKeeper Mobile App, please contact our Customer Support.

What if I forget my GateKeeper password?

If you forget your GateKeeper password and the authentication method you have chosen for your LeuPay account is via mobile app GateKeeper, you have to contact our Contact Centre on +352 27 51 65 65.

Can’t find what you are looking for? Get in touch!

Write our support officers at hello@leupay.eu or call 0044 20 3129 0935